Please read this privacy policy (“Policy”) carefully to
understand how we will use and protect your Delivery information. We will not
share your Delivery information with anyone except as described in this Policy.
Our privacy policy is subject to change at any time without notice. Please
review this policy periodically to ensure you are aware of any changes.
By visiting the Website (www.q-tickets.com) AND Our App
(QTickets) (App Id: 1784746141742357) , you agree to be bound by the terms and
conditions of this Privacy Policy. If you disagree, please do not use or access
our Website or App.
By mere use of the Website (www.q-tickets.com) AND Our App
(QTickets), you expressly consent to our use and disclosure of your Delivery
Information in accordance with this Privacy Policy. This Privacy Policy is
incorporated into and subject to the Terms and Conditions. Questions regarding
this Policy should be directed to info@qticketapp.com
SIA Q-tech is committed to protecting and respecting your
privacy. Please read this Privacy Statement carefully so you know why and how
we collect your data and how we will use it.
Q TICKET APP
SIA Qtech built the Qticket app as a Free app. This SERVICE
is provided by SIA Qtech at no cost and is intended for use as is.
This page informs visitors about our policies regarding the
collection, use, and disclosure of Personal Information if anyone decides to
use our Service.
If you choose to use our Service, then you agree to the
collection and use of information in relation to this policy. The Personal
Information we collect is used to provide and improve the Service. We will not
use or share your information with anyone except as described in this Privacy
Policy.
The terms used in this Privacy Policy have the same meanings
as in our Terms and Conditions, which is accessible at Q-ticket unless
otherwise defined in this Privacy Policy.
This privacy policy explains the following and drafted as
per the platforms terms and conditions:
• How we use your personal information; what data we are
Processing and how we are Processing it.
• Purpose of which we are processing data.
• How users may request deletion of data.
• What personal information we pass on to third parties;
• How long we keep your personal information;
• Information on marketing communications;
• How we use cookies;
• Changes to the way we protect your privacy;
• How to contact us.
When you first visit our APP (QTickets) or website
(www.q-tickets.com), we may ask you to confirm your use of cookies in
accordance with the terms of this notice.
1.1 Information Collection and Use
How we use your personal information; what data we are
Processing and how we are processing it.
This chapter provides the following information:
• The categories of personal data we process;
• Sources and specific categories of personal data not
directly received from you;
• The purpose of the processing of your data; and
• The legal basis for the processing.
• And how we are processing it.
Users can upload recipient phone numbers from their phone
contact list which can be used by (www.q-tickets.com) and our app QTickets,
(App Id: 1784746141742357), its holding company, service provider, or
contractor to contact the recipient for the delivery of the order. We only use
the information shared by the user for the execution of his/her order.
When you use our website (www.q-tickets.com) or App, we
occasionally collect and store the information you provide. Our primary goal is
to provide you with a safe, efficient, smooth, and customized experience. This
allows us to provide services and features that most likely meet your needs and
to customize our website and app to make your experience safer and more
accessible. More importantly, while doing so, we collect delivery information
from you that we consider necessary for achieving this purpose.
We offer event tickets, and movie tickets on our website and
app which might require users to upload their personal information in terms of
email id, name, address, phone / mobile number, etc. which is used to print on
their tickets so that he/she can use the same to visit the venue and theatre to
watch his/ her interested event/movie/show. We do not share your data with any
irrelevant party not declared in our privacy policy or the part of the
event/show/usage for which you showed your interest in providing your
information.
If you choose ,to buy on the website (www.q-tickets.com) we
collect information about your buying behavior If you transact with us, we
collect some additional information, such as a billing address, other payment
instrument details and tracking information, etc.
If you send us Personal correspondence, such as emails or
letters, or if other users or third parties send us correspondence about your
activities or postings on the Website, we may collect such information into a
file specific to you.
We collect Delivery identifiable information (email address,
name, phone number, other payment instrument details, etc.) from you when you
set up a free account with us. While you can browse some sections of our
Website without being a registered member, certain activities (such as placing
an order) require registration. We do use your contact information to send you
offers based on your previous orders and your interests.
The app uses third-party services that may collect
information to identify you.
Link to the privacy policy of third-party service providers
used by the app
• Google Play Services
• Google Analytics for Firebase
All credit/debit cards detail and personally identifiable
information will NOT be stored, sold, shared, rented, or leased to any third
parties.
Log Data
We want to inform you that whenever you use our Service, in
a case of an error in the app we collect data and information (through third
party products) on your phone called Log Data. This Log Data may include
information such as your device Internet Protocol (“IP”) address, device name,
operating system version, the app's configuration when utilizing our Service,
the time and date of your use of the Service, and other statistics.
1.2 PURPOSE OF WHICH WE ARE PROCESSING DATA.
1. To provide you with information, products, or services
that you request from us or which we feel may interest you, where you have consented
to be contacted for such purposes
2. To provide you with location-based services, such as
advertising, search results, and other personalized content
3. To improve our Services and deliver a more personalized
service.
4. To ensure that content from our Platform is presented
most effectively for you and the device you use to access our Platform.
5. To notify you about changes to our Services
6. For any other reason that we deem necessary to enhance
your experience of the Platform.
7. We may process your data as outlined in this notice if it
is necessary to comply with or enforce legal requirements, whether they arise
out of court, administrative or otherwise out of court. The legal basis for
this process is our legitimate interest in protecting and safeguarding our
legal rights, our legal rights, and the legitimate rights of others.
8. In addition to the specific purposes for which we are
authorized to process your data, as mentioned above, we are entitled to process
your data even when such processing is necessary to comply with our legal
obligation.
1.3 THIRD PARTIES
(What personal information we pass on to third parties)
• We want to gain and maintain your trust. To that end, we
will only share your personal information when necessary.
• We are authorized to share your data with the following
categories of third parties to provide you with our services as set out in this
notice.
• We have the right to disclose your data to any of our
group companies (including our subsidiaries and holding companies and its other
subsidiaries) to deliver the services you are interested in or buy from us;
• We have the right to disclose your data to our insurers
and professional advisors for risk management, professional advice or filing,
enforcement, or protection against claims;
• In addition to particular cases, we have the right to
disclose your data to comply with our legal obligations.
Third parties mentioned in this paragraph may also be
registered outside the Republic of Latvia, the European Union, or the European
Economic Area. If we send your data to such persons, we will take all necessary
measures to protect your privacy. For more information on appropriate security
measures, you can contact us at info@qticketapp.com
1.4 LINKTS TO OTHER SITES
This Service may contain links to other sites. You will be
directed to that site if you click on a third-party link. Note that we do not
operate these external sites. Therefore, we strongly advise you to review the
Privacy Policy of these websites and our app. We have no control over and
assume no responsibility for the any third-party sites or services' content,
privacy policies, or practices.
YOUR PERSONAL INFORMATION
(How long we keep your personal information)
The data that we process for any specific purpose or purpose
is not stored longer than necessary.
The data that we process for any specific purpose or purpose
is not stored longer than necessary.
Notwithstanding the other provisions of this section, we are
entitled to retain your data if necessary, to fulfill our legal obligations.
1.6 INFORMATION ON MARKETING COMMUNICATIONS
We value your privacy and are committed to providing clear
information about how we collect, use, and protect your personal data. This
section outlines our practices concerning marketing communications and adheres
to Facebook's guidelines.
1.6.A - Consent to Receive Marketing Communications
By using QTickets App (Id: 1784746141742357) and our website
(www.q-tickets.com) you agree to receive marketing communications from us,
which may include promotional content, newsletters, updates, and special
offers. These communications may be delivered through various channels,
including email, push notifications, and in-app messages.
1.6.B. Opting Out of Marketing Communications
If you no longer wish to receive marketing communications
from us, you can easily opt out by adjusting your preferences in the app
settings or by following the "unsubscribe" instructions provided in
the communication. Or write to us at info@qticketapp.com
1.6.C. Frequency and Content
We strive to ensure that our marketing communications are
relevant and valuable to you. We aim to limit the frequency of communications
and provide content that aligns with your interests and preferences.
1.6.D. Data Usage for Personalization
To enhance your experience, we may analyze your usage
patterns within the app to tailor marketing communications based on your
interactions. This data analysis allows us to provide you with more personalized
and meaningful content.
1.6.E. Data Security
We prioritize the security of your personal data and take
appropriate measures to protect it from unauthorized access, loss, or misuse.
For more information on how we handle data security, please refer to the
"Security" section of our Privacy Policy.
1.6.F Changes to this Section
We may update this section to reflect changes in our
marketing practices or to ensure compliance with Facebook's guidelines. It is
recommended that you review this section periodically to stay informed about
how we handle marketing communications.
For more details about our data practices, including how we
collect, use, and safeguard your personal information, please refer to our
complete Privacy Policy.
1.7 HOW WE USE COOKIES
Like other sites, we use cookies. Cookies are small data
files that allow us to provide you with a faster and more secure website
experience. When you visit or communicate with our websites, service sections,
apps, tools or chat rooms, we or our authorized service providers may use
cookies to provide you with a better, faster and safer website experience and
for advertising purposes.
Cookies usually do not contain any information that could
identify the user, but your data held by us may be related to information
collected or stored by cookies.
The app may use third party code and libraries that use
“cookies” to collect information and improve their services. You have the
option to either accept or refuse these cookies and know when a cookie is being
sent to your device. If you choose to refuse our cookies, you may not be able
to use some portions of this Service.
Three ways to manage cookies:
• External Sources (1)
• Browser settings (2)
• Cookies on our website (3)
(1) Cookies from service providers
We use Google Analytics to analyses how you use our website.
You can read more about Google’s privacy policy here.
We allow the following trusted companies that comply with
VDAR to use cookies or similar technologies to provide advertising or research
services:
• Our website uses Google Analytics to understand how
visitors use the website's content. If you don’t want your browser to use
Analytics, you can install the Google Analytics browser add-on. Click here to
learn more about Google Analytics and Privacy.
• We use the Google Partners advertising system for direct
marketing purposes. This helps us to show you relevant offers. You can change
these settings here. To learn more about Google ads and privacy policy, click
here.
(2) How can you manage cookies?
Most browsers allow users to refuse or delete cookies.
Actions may vary depending on browser and version. Below is the current
information on how to block or delete cookies on service providers’ websites
such as Chrome, Firefox, Internet Explorer and Safari.
Please note that deleting or disabling cookies may affect
your user experience, and you may not be able to take advantage of certain
benefits of our website.
(3) What cookies do we use?
The main types of cookies. Here’s how and why we use them:
(1) Website Functionality Cookies: These cookies allow you
to browse the website and use the features available.
(2) Website Analytics Cookies: These cookies allow you to
evaluate and analyse how our customers use our website and improve its
functionality.
(3) Target or Advertising Cookies: These cookies are used to
show you relevant ads. These cookies limit the number of times your ad is
displayed and help us evaluate the effectiveness of our marketing campaigns.
1.8 SERVICE PROVIDERS
We may employ third-party companies and individuals due to
the following reasons:
• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third
parties have access to your Personal Information. The reason is to perform the
tasks assigned to them on our behalf. However, they are obligated not to
disclose or use the information for any other purpose.
1.9 Third-party websites
With your consent, we may work with third parties, commonly
called service providers, authorized to place third-party cookies on our sites
or our services, apps, and tools. These service providers allow us to provide
you with a better, faster, and more secure website experience.
Note that third-party cookies are subject to the third-party
privacy policy, so we are not responsible for those privacy policies.
2.0 CHANGES IN HOW WE PROTECT YOUR PRIVACY
We may change this notice for occasionally to reflect how we
process your data. If we make material changes, we will notify you on our
website or otherwise, such as by sending an email, so that you can review the
changes before continuing to use our website.
2.1 CHILDREN’S PRIVACY
These Services do not address anyone under the age of 13. We
do not knowingly collect personally identifiable information from children
under 13. If we discover a child under 13 has provided us with personal
information, we immediately delete this from our servers. If you are a parent
or guardian and you are aware that your child has provided us with personal
information, don't hesitate to get in touch with us so that we will be able to
do necessary actions.
2.2 SECURITY
We value your trust in providing us with your Personal
Information. Thus, we strive to use commercially acceptable means of protecting
it. But remember that no method of transmission over the internet or method of
electronic storage is 100% secure and reliable, however, we cannot guarantee
its absolute security.
2.3 How users may request deletion of data
If your Delivery identifiable information changes, or if you
no longer desire our service, you may correct, update, or delete by emailing
our Customer Support at info@qticketapp.com or by contacting us by telephone
(+974 4466 1996) or postal mail at the contact information listed below.
Address: 190 Borooq tower, 29th floor, Doha, Qatar.
Address: The Binary Tower - Business Bay - Dubai - United
Arab Emirates.
2.4 HOW TO CONTACT US?
You have questions or comments about this statement;
You want us to stop using your information in the future;
any of the above rights or have complaints, please get in touch with us
You can contact us by writing to: info@qticketapp.com
