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Privacy Policy






Privacy Policy

Introduction

Q-Tickets is committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services. The term "customer" in this policy refers to visitors to our websites, subscribers, users of our services, purchasers of our products, and advertising clients. The term "Event Organizer" refers to the venue operators and/or promoters of any event, movie, sports, cinema, or other activities.

1. Personal Information Collection

We collect personal information to provide our services effectively. When we collect personal information, we generally inform you of the purpose and use of the information. In most cases, personal information is collected directly from you. However, we may also use agents or service providers to collect information on our behalf, and occasionally acquire lists from other sources, including other companies and public documents.

2. Use of Information

We collect personal information such as your name, address, telephone number, and, when applicable, financial details. We also gather information about your interactions with our network, including the pages you visit and your click behavior. While we generally avoid collecting sensitive information, if we do, it will be for providing our goods or services, and where required by law, we will seek your consent.

Your personal information is used to:

  • Provide and manage our services, including billing and administrative functions.
  • Enter into contracts with you or third parties.
  • Communicate important information related to events you have purchased tickets for, such as changes or cancellations.
  • Support marketing and client relationship functions.

If your personal information is included in an advertisement we publish for you, we may also use your information for the publication of that advertisement.

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Our data protection practices are designed to maintain the security and integrity of your information.

4. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

  • When necessary to provide our services or fulfill contractual obligations.
  • When required by law or to protect the rights, property, or safety of Q-Tickets, our customers, or others.
  • With Event Organizers to facilitate event management and communication.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period has elapsed, we securely delete or anonymize your information.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the details provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at: info@q-tickets.com